Gaya APA

Mergel, I. (2013). Social Media In the Public Sector Field: A Guide To Participation, Collaboration, and Transparency in the networed world . : Jossey-Bass.

Gaya MLA

Mergel, Ines. "Social Media In the Public Sector Field: A Guide To Participation, Collaboration, and Transparency in the networed world". : Jossey-Bass, 2013. Text.